Refund policy

Return & Exchange Policy

 

At Ironwood Boutique, we want you to love every piece you order! If something doesn’t fit quite right or you’ve changed your mind, we’re happy to help with a return or exchange.

🖤 Returns & Exchanges:

  • Accepted within 14 days of delivery.
  • Items must be unworn, unwashed, and in original condition with tags still attached.
  • Sale items, accessories, and seasonal items are final sale and cannot be returned or exchanged.

📦 How It Works:

  • Send us an email at [your email] with your order number and whether you’d like a return or exchange.
  • Once approved, we’ll send you the next steps to send your item back.
  • Return shipping costs are the responsibility of the customer unless your item arrived damaged or incorrect.

✨ Store Credit & Exchanges:

After we receive your return, you’ll get store credit or we’ll send out your exchange right away!

We’re a small business and truly appreciate your understanding and support — thank you for shopping with us!